Delivery

To keep things simple we offer reliable, free worldwide shipping. The price quoted in the item is the delivered price. We use Royal Mail for most of our deliveries under a certain value where we then switch to an insured courier service. Deliver times are:

  • UK: 2-3 days
  • Europe: 5-7 days
  • Rest of world 7-14 days

 

The above guides are an approximation. If you require a guaranteed service, you can select a courier option at checkout.
 

Returns

Our returns policy is as simple and as perfect as our clothes.

Feel free to return anything to us, in the same condition that it was sent to you, within a year of receiving it for a full refund.  Please contact us before returning an item.

We reserve the right to not refund items in certain situations. Please see the terms and conditions for further details

Order processing speed/turnaround

Once you’ve ordered your item, our minions will quickly rush off to grab your order. We only list items for sale if they are in stock and therefore what you order should be packed and sent immediately. In the unlikely event there is a problem (for example our dog has eaten the last hoodie left in your colour and size) then we’ll let you know as soon as possible, usually the same day, but no later than 24 hours after you’ve ordered.

If (like is the case 99.9% of the time) the item is in stock we try really hard to get the item out straight away, the same day.

If there is something you need urgently then get in touch with us. We love to hear from our tribe.

Exchanges

In order to exchange an item, please return the existing item and re-order the new one.  There will be absolutely no postage costs for you to pay.

If you need some help with exchanging something, for example if you have a query on sizing then please drop us a line. Our contact details can be found here.


Please see our full terms and conditions for more information.